DiscoverThis Week in StartupsOvercoming SMB Roadblocks: Expert tips from Gusto's Josh Reeves | Episode 1988
Overcoming SMB Roadblocks: Expert tips from Gusto's Josh Reeves | Episode 1988

Overcoming SMB Roadblocks: Expert tips from Gusto's Josh Reeves | Episode 1988

Update: 2024-08-02
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This Week in Startups is brought to you by…


Vanta. Compliance and security shouldn't be a deal-breaker for startups to win new business. Vanta makes it easy for companies to get a SOC 2 report fast. TWiST listeners can get $1,000 off for a limited time at https://www.vanta.com/twist


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Todays show:


Josh Reeves joins Alex Wilhelm to discuss building a product people love (21:11 ), SMB challenges (23:56 ), growth strategies (36:47 ), and more!


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Timestamps:


(0:00 ) Josh Reeves joins Alex Wilhelm


(2:16 ) Josh's previous startups and the early days of web development


(6:26 ) Transition to digital solutions and security for small businesses


(10:31 ) Gusto's growth, success metrics, and market penetration


(13:38 ) Vanta - Get $1000 off your SOC 2 at https://www.vanta.com/twist


(14:30 ) Gusto's North Star, marketing strategies, and channel growth


(21:11 ) Building a product people love with good unit economics


(22:29 ) OpenPhone - Get 20% off your first six months at https://www.openphone.com/twist


(23:56 ) Challenges of selling to SMBs and Gusto's product expansion


(28:50 ) Maintaining simplicity in product development


(35:18 ) DevSquad - Visit https://www⁠.devsquad.com/startups, book a call, and mention TWIST for 10% off!


(36:47 ) Ensuring product quality and the role of organic growth in marketing


(44:39 ) Competitive landscape in payroll and HR space


(48:54 ) Gusto's potential fintech ventures and communication styles among founders


(56:07 ) IT spending growth among SMBs and international expansion


(1:00:16 ) Navigating competition and partnerships


(1:01:41 ) Diversification of go-to-market strategies


(1:03:31 ) Financial strategies and thoughts on going public


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Subscribe to the TWiST500 newsletter: https://ticker.thisweekinstartups.com


Check out the TWIST500: https://www.twist500.com


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Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp


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Follow Josh:


X: https://x.com/joshuareeves


LinkedIn: https://www.linkedin.com/in/joshuareeves


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Follow Alex:


X: https://x.com/alex


LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm


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Thank you to our partners:


(13:38 ) Vanta - Get $1000 off your SOC 2 at https://www.vanta.com/twist


(22:29 ) OpenPhone - Get 20% off your first six months at https://www.openphone.com/twist


(35:18 ) DevSquad - Visit https://www⁠.devsquad.com/startups⁠, book a call, and mention TWIST for 10% off!


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Great TWIST interviews: Will Guidara, Eoghan McCabe, Steve Huffman, Brian Chesky, Bob Moesta, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland


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Substack: https://twistartups.substack.com


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Subscribe to the Founder University Podcast: https://www.youtube.com/@founderuniversity1916

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Overcoming SMB Roadblocks: Expert tips from Gusto's Josh Reeves | Episode 1988

Overcoming SMB Roadblocks: Expert tips from Gusto's Josh Reeves | Episode 1988

Jason Calacanis